RELIABLE KITCHEN CARE

Annual & Comprehensive
Kitchen Maintenance (AMC & CMC)

Zero unexpected downtime, 24/7 breakdown priority & certified OEM spare support for commercial kitchens.

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20+Years Experience
24/7Emergency Response
100%OEM Spares
Pan-IndiaService Coverage
SERVICE PLANS

Choose the Right Maintenance Contract

Tailored preventive & comprehensive care designed for hotels, cloud kitchens, hospitals, and restaurants.

AMC

Annual Maintenance Contract (AMC)

Focuses on regular preventive maintenance & periodic servicing to prevent unexpected equipment failures.

Key Inclusions

  • Scheduled preventive maintenance visits
  • Complete burner, gas line & electrical inspection
  • Lubrication, alignment & thermostat calibration
  • Priority breakdown assistance & digital report
Spare parts & major component replacements are chargeable under AMC.
CMC

Comprehensive Maintenance Contract (CMC)

Complete peace of mind covering all preventive servicing, labor, and covered spare part replacements.

Everything in AMC Plus

  • Covered OEM spare parts & component replacement
  • Unlimited breakdown repair visits included
  • Zero labor charges for emergency breakdowns
  • Top-priority SLA dispatch & annual health audit
All-inclusive coverage for hassle-free kitchen operations.
Coverage Feature Standard AMC Comprehensive CMC
Preventive Maintenance Visits ✔ Included ✔ Included
Labour & Servicing Charges ✔ Included ✔ Included
Breakdown Response Support ✔ Priority ✔ Top Priority
Replacement Spare Parts Chargeable ✔ Covered (per agreement)
Emergency Breakdown Visits Chargeable ✔ Unlimited Included
MAINTENANCE PACKAGES

Select Your Package

Essential AMC

Ideal for: Cafés, bakeries & small kitchens

  • 2 preventive visits / year
  • Health check & burner cleaning
  • Phone & WhatsApp support
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Standard AMC

Ideal for: Medium restaurants & cloud kitchens

  • 4 preventive visits / year
  • Priority breakdown support
  • Discount on spare parts
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POPULAR

Premium AMC

Ideal for: Hotels, hospitals & central kitchens

  • Monthly routine inspections
  • Priority SLA dispatch
  • Dedicated service engineer
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Full CMC

Ideal for: Complete 100% peace of mind

  • All preventive visits included
  • Covered spare parts included
  • Unlimited breakdown calls
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SCOPE & COVERAGE

Equipment & Sectors Covered

Equipment We Service

Cooking Ranges & Fryers Chillers, Freezers & Cold Rooms Exhaust Hoods & Ducting Dishwashers & Bain Maries Prep Machinery & Mixers Gas Pipeline Systems

Sectors We Serve

Hotels & Resorts Restaurants & Cloud Kitchens Hospitals & Clinics Industrial & Corporate Canteens Educational Institutions Food Courts & Multiplexes
WORKFLOW

Our Service Process

Structured 10-step maintenance & breakdown workflow

01

Service Request Received

24/7 logging of maintenance or breakdown calls.

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02

Complaint Registration

Categorizing issue & priority ticket creation.

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03

Engineer Assignment

Dispatching certified service technicians to your site.

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04

Site Visit & Diagnosis

On-site inspection and root cause diagnosis.

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05

Estimate Approval

Transparent cost breakdown for non-covered parts if needed.

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06

Repair & Servicing

Executing precision repairs or routine AMC servicing.

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07

Equipment Testing

Testing safety valves & temperature performance.

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08

Job Completion Report

Detailed digital report of servicing & replaced components.

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09

Customer Sign-Off

Verification by kitchen manager and job sign-off.

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10

Follow-Up Support

Post-service performance tracking & routine schedule.

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Step 01

Service Request Received

Logged 24/7 through helpline, website form, or WhatsApp support channel.

  • 24/7 Service helpline intake
  • Emergency breakdown tagging
  • Contract client priority matching
  • Immediate digital ticket generation
FAQ

Frequently Asked Questions

What is the response time for breakdown calls?
Engineers respond promptly, prioritizing emergency breakdown calls for contract clients.
What equipment is covered under AMC & CMC?
Commercial cooking, refrigeration, preparation, bakery, dishwashers, exhaust hoods & gas pipelines.
What is the standard contract duration?
Contracts are signed on an annual basis (12 months) with customizable visit schedules.
Which service areas do you cover?
Pan-India service coverage with direct field team deployment in major metros & industrial hubs.

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